WooCommerce Dispute Prevention
One wedge, one outcome: reduce returns/chargebacks friction by generating a clean integrity bundle on demand.
WooCommerce Dispute Evidence Bundle
The bundle is court-friendly and platform-friendly (no ZIP for evidence submissions):
- 1-page Evidence Sheet PDF
- Proof Card PNG (shareable)
- Portable Receipt JSON (copy/paste)
This service is about integrity + timeline organization, not legal guarantees.
Day-1 WOW: Start Here wizard
A 3-step wizard in the Woo plugin (and mirrored on this site) gets you to a usable first bundle in under a minute (demo mode allowed, no PII).
- Choose PSP context + product type
- Keep Private Appendix storage OFF by default
- Generate a first Public Bundle (PDF/PNG/Receipt JSON)
One-click Dispute Response Pack
Autopilot produces 3 integrity-only files + a copyable response text template. No evidence ZIP.
- Evidence Sheet PDF (1 page)
- Proof Card PNG
- Receipt JSON (portable)
Public outputs are PII-safe by default. A Private Appendix (optional) stays inside your Woo store only (order meta) and is never sent to Verify.
60‑second setup (merchant)
- Install the free WordPress plugin (Uploads → Plugins → Activate).
- Add the widget to an Order page or a help article using a shortcode.
- Keep Receipt IDs for key artifacts (invoice PDF, policy version, shipment proof).
- When a dispute happens, generate the Dispute Evidence Bundle.
Why it reduces disputes
- Consistency: hashes + timestamps reduce “changed later” arguments.
- Speed: support sends one bundle instead of many attachments.
- Neutral posture: integrity verification only (no legal overclaims).
- Privacy-first: no tracking; aggregated counters only.
Plugin snippets
Add these shortcodes on an order-status page, a help center page, or inside an email template (with a placeholder Receipt ID).
Embed the Verify widget (optional Receipt ID):
[vraimony_verify_widget rid="RECEIPT_ID" view="minimal" height="520" width="720"]
Evidence Bundle links (opens verify tools):
[vraimony_evidence_bundle rid="RECEIPT_ID"]
Receipt IDs are non-personal identifiers. Avoid embedding customer PII in labels/notes.
Evidence Bundle presets (recommended)
Use presets to keep your integrity timeline consistent. Each preset still stays integrity-only (no truth/identity/admissibility claims).
Packing
- Packing slip version + order invoice PDF hash
- Photo(s) of packed box (optional, hash-only)
- Accessory checklist (no PII)
Handover / Drop-off
- Carrier label snapshot (hash-only)
- Drop-off timestamp record / scan receipt (hash-only)
- Return-policy version used for that order
Unboxing (high-value)
- Unboxing video hash (optional; you keep the file)
- Serial / SKU evidence (document-only, no PII)
- Condition notes + photos hash (optional)
Reality Audit
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