Vraimony

Case studies (templates, anonymized)

No forms. No data capture. These are templates you can copy and fill manually. Focus: dispute reduction + faster resolution via the Dispute Evidence Bundle.

Download: Case Study Builder (printable HTML)

A one-page template you can edit offline and print to PDF.

3 illustrative mini-stories (examples only)

These are illustrative examples to show how merchants describe ROI without tracking. They are not real customer claims. Replace with your own data only after verification and permission.

Example 1 — Electronics accessories shop (INR + “Empty box”)

Illustrative example — not a real customer claim. Replace with your own data.

  • Before: frequent INR claims + missing-accessories disputes; support time fragmented across screenshots and messages.
  • Used: packing proof hashes + insert slip + Public Bundle (PDF/PNG/JSON) + local-only Private Appendix for carrier references.
  • After (qualitative): faster replies; fewer repeated follow-ups; less staff variance in what to attach.

Example 2 — Fashion store (SNAD + “Used item returned”)

Illustrative example — not a real customer claim. Replace with your own data.

  • Before: returns disputes about condition; internal debates about what existed when.
  • Used: return intake hashes + policy snapshot hash + Public Bundle for each return incident.
  • After (qualitative): fewer escalations; faster internal resolution; clearer documentation trail.

Example 3 — High-value items (Unboxing proof)

Illustrative example — not a real customer claim. Replace with your own data.

  • Before: high-value disputes are stressful; inconsistent process across staff.
  • Used: high-value preset + deterministic completeness score + playbook response text.
  • After (qualitative): standardized packaging; less staff confusion; quicker responses with integrity scope.

Case study #1 (template)

Scenario: ______________________

BEFORE: disputes/month __ ; support hours __ ; chargebacks __

AFTER: bundle usage/month __ ; outcomes __

Notes: ______________________

Case study #2 (template)

Scenario: ______________________

BEFORE: disputes/month __ ; support hours __ ; chargebacks __

AFTER: bundle usage/month __ ; outcomes __

Notes: ______________________

Case study #3 (template)

Scenario: ______________________

BEFORE: disputes/month __ ; support hours __ ; chargebacks __

AFTER: bundle usage/month __ ; outcomes __

Notes: ______________________

Case study #4 (template)

Scenario: ______________________

BEFORE: disputes/month __ ; support hours __ ; chargebacks __

AFTER: bundle usage/month __ ; outcomes __

Notes: ______________________

Case study #5 (template)

Scenario: ______________________

BEFORE: disputes/month __ ; support hours __ ; chargebacks __

AFTER: bundle usage/month __ ; outcomes __

Notes: ______________________

Reality Audit